Refund Policy - TradeXF

Thank you for subscribing to our platform. We at TradeXF are committed to transparency and your learning experience. The following Refund Policy outlines the conditions under which refunds may or may not be issued for our subscription-based services. By subscribing to our services, you agree to this policy in full.

1. Educational Purpose Only

TradeXF provides educational content for individuals interested in learning more about Forex, Cryptocurrency, and financial markets. All materials including charts, daily signals, analysis, and tools are designed for educational purposes only. We do not provide financial advice, investment recommendations, or guarantee any form of trading success or profitability.

Every signal or analysis shared on this platform should be considered as a learning reference. Users must do their own research (DYOR) before making any trading or financial decision. TradeXF and its team do not take responsibility for any monetary loss incurred by users acting on our content.

2. Subscription Model

TradeXF operates on a subscription model. Users can choose to subscribe on a monthly basis to access premium educational content. Subscription fees are clearly mentioned at the time of checkout and are non-negotiable.

3. No Refund Policy

Due to the digital and educational nature of the service, all payments made to TradeXF are non-refundable. Once a user gains access to the premium content—regardless of usage or engagement—no refund request will be entertained.

This includes but is not limited to:

4. Cancellation of Subscription

You can cancel your subscription at any time by visiting your account or subscription management section. However, your access to the service will remain active until the end of your current billing cycle. No pro-rata or partial refunds will be issued for early cancellations.

5. Unauthorized Charges

If you believe you have been charged in error or suspect any unauthorized transaction, please contact our support team at bletatechnical@gmail.com immediately. We will investigate the matter, but reserve the right to refuse a refund if the charge aligns with your subscription history and access logs.

6. Chargebacks

Filing a chargeback without first contacting our support team will be considered a violation of this policy and may result in immediate account suspension. We reserve the right to dispute fraudulent chargebacks with the relevant financial institutions.

7. Policy Updates

TradeXF reserves the right to update this Refund Policy at any time. Changes will be posted on this page with a revised effective date. It is your responsibility to review this policy periodically.

8. Acceptance of Terms

By using TradeXF and subscribing to our services, you indicate that you understand, agree to, and accept the terms outlined in this Refund Policy.

9. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Email: bletatechnical@gmail.com
Support Hours: Monday to Friday, 10:00 AM to 6:00 PM (GMT+8)

This refund policy ensures clarity and fairness for both users and the platform. Our goal is to maintain transparency and promote a responsible, education-driven environment for learning financial market behavior.