Privacy Policy

Welcome to TradeXF – AI Trading Signals Platform ("we", "us", "our").

Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, AI signal services, subscriptions, and all related products.

🔷 1. Information We Collect

1.1 Personal Information

We collect the following information when you create an account or subscribe to our services:

• Full Name
• Email Address
• Login Information
• Country / Region
• Payment & Subscription details (via Stripe or other payment gateways)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Device type
• Browser type
• Time of access
• Referral source
• Approx. location (city-level)
• Usage analytics
• AI request logs (for signal generation improvement)

1.3 Financial Information

We do NOT store your credit/debit card information.

All payments are securely processed via:

• Stripe (PCI-DSS Certified)
• Google Pay / Apple Pay (if integrated)

We only store:

• Subscription status
• Transaction ID
• Payment confirmation tokens

🔷 2. How We Use Your Information

We may use your personal information for:

• Providing AI-generated trading signals
• Improving signal accuracy through data analysis
• Verifying subscription status
• User authentication and account access
• Preventing unauthorized access
• Enhancing website performance
• Delivering notifications or alerts
• Customer support and dispute resolution
• Complying with legal obligations

🔷 3. Cookies & Tracking Technologies

We use cookies for:

• Saving login sessions
• User authentication
• Improving website performance
• Storing UI preferences
• Enhancing AI analytics
• Preventing fraud and abuse

You may disable cookies in your browser, but certain features may not function properly.

🔷 4. Data Sharing & Disclosure

We DO NOT sell your data.

We may share information only with:

• Stripe (for payments)
• Firebase/Google Cloud (authentication & database)
• OpenAI or other AI engines (for signal generation)
• Security & analytics partners
• Local law agencies only if legally required

We never share your trading activity or signal results with any third party for marketing.

🔷 5. Data Storage & Security

We follow strict security procedures:

• SSL Encryption
• Secure Firestore/Cloud databases
• Role-based restricted access
• API token protection
• Session protection (HTTPOnly, SameSite cookies)
• Regular security audits

Your data is stored safely and encrypted under international standards.

🔷 6. User Rights

You may:

• Request access to your stored data
• Request deletion of your account
• Update or correct personal information
• Cancel your subscription anytime
• Opt-out of marketing emails

Support Email: support@tradexf.com

🔷 7. Children's Privacy

Our services are NOT intended for users under age 18.

We do not knowingly collect information from minors.

🔷 8. Updates to Privacy Policy

We may update this Privacy Policy anytime.

Updates will be posted with a new "Last Updated" date.

🔷 9. Contact Us