Thank you for choosing our service. Please read this Refund Policy carefully before making any purchase.
We provide digital services and instant online access to premium features inside our web application. Because our product is digital and accessible immediately after purchase, all sales are generally considered final. However, we do offer limited refunds under specific conditions.
Once a subscription or digital product is purchased and access is granted, we do not offer automatic refunds simply because:
Digital access is delivered instantly and cannot be returned.
If you were charged twice for the same subscription or made an accidental payment, we will issue a full refund for the duplicate amount.
Please contact us within 7 days.
If you are unable to access your account or face critical technical issues caused from our side, and we are unable to resolve them, you may request a refund within 7 days of purchase.
You can cancel your subscription at any time.
After cancellation:
If you open a chargeback without contacting us first, we reserve the right to terminate your account permanently.
We encourage you to reach out and allow us to resolve your issue.
If you believe you are eligible for a refund, please contact our support team:
📧 Email: support@tradexf.com
Please provide:
We aim to respond within 24–48 hours.